Field engineers, also known as field service technicians and equipment engineers, are specialist technicians responsible for identifying and resolving issues with client equipment and systems. They apply engineering, mathematical and scientific theories to real life problems that arise at all sorts of locations such as dams, airports, roads, railways and construction sites.
They travel to and spend most of their time at their clients’ premises, troubleshooting problems and providing on-site end-user support. They need to be able to confidently diagnose the client’s problem and implement an appropriate solution to ensure the system or device is performing properly.
From IT and telecommunications to aerospace and construction, field engineers are employed in a wide range of industries. Office work is minimal as the vast majority of work is delivered on-site resolving issues. Working hours aren’t always the typical 9 to 5 as they often need to be readily available to solve a sudden crisis for their client.
Field Service Engineer Roles
Although the type of industry a field engineer works in will largely determine their exact responsibilities, here we’ve listed some general duties that these roles typically involve:
Troubleshoot – the main part of their role is to analyse and solve problems for their clients.
Maintain equipment – field engineers are responsible for overseeing the maintenance of their clients’ equipment and infrastructure.
Create reports – creating reports helps to document and keep track of any issues.
Test machinery – field engineers are required to routinely test and inspect the performance of machinery for safety and quality as well as to ensure they meet compliance standards.
Install new technology – a large part of their job is likely to include installing new and more advanced technology systems.
Develop new systems – field engineers must stay up to date with the latest industry trends and developments so that they can develop improved systems and more efficient equipment.
Field Engineer Skills
Field engineers need to possess a whole host of skills in order to be successful. Here’s a few examples –
Communication – communication is important for all types of jobs, but it is particularly important for field engineers. These engineers are directly interacting and conversing with clients so need to be able to understand the problem in question and explain complex issues to people who have no technical knowledge.
Critical thinking and diagnostic skills – as the main part of a field engineer’s job is to identify, define and solve issues, good critical thinking and diagnostic abilities are two of the most valuable skills they can have.
Attention to detail – accuracy and precision are essential skills of a field engineer as mistakes can be costly. Failing to pay close attention to the finer details can have serious consequences for the client.
Technical skills – they need to have relevant qualifications and extensive knowledge in maths, science and engineering, giving them an understanding of the key principles they need to apply. They should also research and be aware of the most recent industry developments, news and updates.
Field Engineer Qualifications
Field engineers looking for employment normally require a degree in an engineering principle relevant to the employer’s industry. For example, those wanting a career as a field engineer in the automobile sector should ideally possess a mechanical engineering degree, whereas those looking for an opportunity with a construction firm should have a degree in civil engineering.
Any other technical certification accreditations and qualifications you have will also stand you in good stead when applying for vacancies.
Less technical sectors tend to require less formal education as most employers train their engineers on-the-job.
Field Engineer Salary
Field engineers in the UK typically earn between £28,000 – £32,000. Those in senior positions can earn anything up to £40,000 and sometimes even more (especially if they’re working for large international corporations).
The salary of a field engineer will vary depending on the size of the employer, industry, location, working hours, the individual’s experience and a variety of other factors, so these figures are to be intended as a guide only.
Field Engineer Opportunities in Bristol with BMR Solutions
If you’re a talented field engineer looking for your next career move, then please don’t hesitate to contact our team today. Here at BMR Solutions we have over 30 years’ combined experience in recruitment for the engineering and manufacturing industries and would love to help you find your dream job.